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Step 1 of 4 — Read

Welcome — and thank you. You’re here because you said you’re willing to take part in a try-out (usability feedback) of the Unpack Edu online platform. First we’ll explain a few things and ask for some basic information. Then the try-out questions begin.

About Unpack Edu

Please read this first — what Unpack Edu is, and what it is not. Scroll to the bottom to continue. Haven’t seen the tools yet? See how the tools fit together first — this page will be here when you come back.

↓ Scroll to the bottom to tick and continue
Importantly, we are not testing anyone’s learning. The tools are there to support, not to teach — and the questions we ask reflect that.

What it is

Unpack Edu is a platform of online tools that literally ‘unpacks’ some of the education access barriers some students face. These barriers include cognitive overload & available working memory, focus & attention, executive functioning, and the sense of overwhelm that comes when a student is stuck in these. The platform uses AI that is carefully informed by evidence-based research and best-practice recommendations from education and psychology to review and suggest adjustments that include scaffolded supports. Each tool gives the user the ability to accept or reject suggestions at multiple touchpoints — so professional judgement and each student’s own experience are respected.

What it is not

Unpack Edu does not diagnose, or provide medical, therapy or educational advice. Instructions and advice from education, medical and therapy professionals always override anything Unpack Edu provides. It does not provide answers — it only provides adjustments that support students to do the work themselves. It does not change the content, the marks, or how hard the task is. It keeps the learning challenge the same; it does not lower the standard.

Who it can help

Students

Unpack Edu is for any student who can benefit from extra scaffolds and support to access their learning and show what they know. That often includes neurodivergent students, students with additional learning needs, students with wellbeing support needs, and students learning in English as an additional language — but the tools can be useful to almost anyone. Students pick which tools help, and adjust within each to suit themselves.

Parents and carers

Created by a parent supporting their own children with mainstream schoolwork — in person, through distance education, and home-schooling. Parents and carers can feel better equipped to support their child without having to become experts in building the step-by-step supports themselves.

Teachers

Helps teachers provide individualised adjustments in a time-efficient way, without losing oversight of what — and how much — support to build in. Documents it creates are marked ‘adjusted’ and date/time-stamped, and could be used as IEP / ISP / NCCD evidence if appropriate.

How the try-out / usability feedback works

Below explains what we’ll ask you during the try-out, and how it runs. Scroll to the bottom to continue.

↓ Scroll to the bottom to tick and continue

What we’ll ask you

None of it tests your learning — it’s all about the tools. Just two things:

  • Before you start — tick which kinds of thing you find hard with schoolwork (for example, working out what a task is asking, or knowing where to start). One screen, as many ticks as you like.
  • At the end of each sample — one question: “If this were a real school task, would this have helped?” One tap, and a line of your own if you want.

Each sample shows you, with a small coloured badge, which kinds of support it’s giving — so you can match what you said is hard to what the tool just did.

How the try-out runs

What you need — a computer

The try-out runs on a laptop or desktop computer — not a phone or tablet. Ideally each person uses their own computer. If you share one — for example a parent and child both doing their try-out questions on the same computer — tap the “↺ Switch person” button (bottom-left of any tool page) when it’s the next person’s turn. It clears the first person’s details and goes back to the start, so the next person can put in their own. Your text size and colour settings stay.

Four short samples — this is the try-out

Every writing sample asks for 60 words or fewer, so each one takes minutes, not hours: an everyday worksheet (writing instructions for making a bed), a short school assignment (one paragraph on Romeo & Juliet, which then flows into a step-by-step plan), and a practice dashboard (change your hours for the week and tick things off). Plus one quick question in Ask for what I need, which suggests what to say to a teacher.

Real school tasks — welcome, if you wish

You’re very welcome to use Unpack Edu on your own real school tasks and assignments during the try-out, if you and your parent or carer would like — we appreciate all the feedback so far. It’s entirely up to you, and there is nothing extra to sign. Unpack Edu doesn’t see, review, or mark any work. Use it on the same computer so it stays part of your try-out.

What happens after

When you’ve tried the samples, that’s it — thank you. We may move on to trying out Unpack Edu with real school tasks later — so we may be back in touch to ask if you’d like to take part in that too.

Stopping and coming back

You can stop and start along the way — you might work for a while and come back later. To come back, go to unpackedu.com/tryout on the same computer and click “↺ Resume the try-out”; your place is kept under your code.

How we manage your privacy

Below is information about the information we collect and why, and how we manage it. Scroll to the bottom to continue.

↓ Scroll to the bottom to tick and continue

We will ask for your name and email, and from there generate a unique code. Only the code is linked to the try-out information from you — such as the buttons you click and the answers you give. In this way, your feedback is not linked to your personal details. You can stop and have everything deleted at any time. This applies to everyone taking part — students, parents and carers, and teachers.

What we collect

  • The buttons you click along the way — so we can understand which steps get used and where people get stuck. Recorded against your code, not your name.
  • Your answers to the short questions — including the start-and-end survey (how school tasks feel for you, and whether you think Unpack Edu helped) and the quick in-task questions. The taps, and any typed replies.
  • A contact email — held separately, used only for your permission record and to let you know if the try-out moves on to real school tasks. It is not attached to your answers.
  • Your signed permission form — this has a name on it, because it records consent. Kept separately from the feedback, as a consent record.

What we do not collect

  • Your actual schoolwork.
  • Anything from a camera or microphone. We record which buttons you click and which pages you use (against your code, not your name) — but not a video of your screen, and nothing you type into a task.

How your feedback stays anonymous

You’re given a unique code when you join. Every answer is stored against that code, not your name. The list connecting a code to a contact detail is kept separately, only so we can contact you about the try-out, and is not joined to your answers.

Who can see it

Only the Unpack Edu team. We do not share individual feedback with your school or anyone else.

Your choices

  • You can skip any question.
  • You can stop at any time.
  • You can ask us to delete everything collected about you, at any time.

Confirm user type and permission to participate

Last step — it’s about agreeing to take part, not a test of anything.

Step 1 — Choose who you are

Complete the part that applies to you — you might do more than one. Not sure who signs and who takes part? See how it works →

Is the student 18 or over?

Because you are under 18, a parent or carer needs to set this up and give signed permission. Please choose “Parent / carer” — they’ll add you there and sign as your parent or guardian.

You can give permission for your child without taking part yourself — just leave the box above unticked. Your name and email are still needed below, as the consenting adult who signs.

Set up a child (under 18)

Setting up a child under 18? Add them here. As their parent or guardian you give permission and sign for them. Your child gets their own code, shown to you (and in your downloadable copy) — we never contact your child directly. You’re responsible for giving them the code and for everything about their taking part.

Draw your signature with the mouse or your finger.

Step 2 — Your code

Your unique code: P07-S
Your feedback is stored under this code, not your name.

Your child’s code (also on your downloaded copy): P07-S

📌 Save this code. You’ll need it to come back to the try-out — on another day, or a different computer. When you agree, a copy also downloads for your records; keep it somewhere safe.

Step 3 — Tick to agree

Step 4 — Your details

Used for the permission itself and to contact you about the try-out. Held securely and separately from your feedback — it is not attached to your answers.

A copy downloads for your records when you agree. Questions, or want to withdraw? Email us at katie.toomey@neonreindeer.com — you can withdraw at any time, no reason needed.